ccq.php

PHMI has established the Center for Clinical Quality (CCQ) to promote excellence in clinical care and help organizations achieve sustainable improvements in patient safety and service delivery. These collaborations focus on instituting best practices and developing systems of care that meet international benchmarks for excellence, with an emphasis on continuous process improvement and professional development. Through the CCQ, PHMI offers customized train-the-trainer programs and expert consulting services in three major areas:

  • Quality Improvement & Patient Safety: PHMI provides education and training to foster clinical, administrative, and professional improvements, and collaborates with organizations to develop comprehensive quality improvement initiatives.

  • Accreditation Preparation: Using the benchmarks associated with global best practices, PHMI works with hospitals to enhance their readiness for accreditation, and help develop a plan aimed at raising the standards for health care quality across the continuum of patient care. PHMI continues to work with these organization following accreditation to help them maintain a culture of quality and continually improve.

  • Centers of Excellence & Departments of Distinction: Health care organizations with an established record of clinical excellence may apply for recognition as a Center of Excellence or Department of Distinction. PHMI grants this recognition to hospitals or clinical departments that have attained international benchmarks in their areas of clinical focus. PHMI offers these organizations opportunities for continuing education and professional development led by internationally recognized faculty.

The Center for Clinical Quality also offers a variety of workshops aimed at equipping institutions and individuals with the knowledge and skills to create and sustain improvements in patient care. These interactive workshops incorporate multiple learning formats, including didactic teaching, large and small-group exercises, and case discussions, and may be customized to cover a wide range of areas, including:

  • Clinical Quality Management
  • Strategies for Risk Management and Enhancing Patient Safety
  • Methods and Tools for Clinical Quality Improvement
  • Infection Control
  • Nursing Leadership and Professional Development
  • Strategies for Leadership and Management in Quality Improvement
  • Performance Measurement and Indicator Development
  • Methods and Measurement of Patient Satisfaction
  • Continuing Medical Education