Aligning strategy and action with complex realities

For organizations seeking to change the landscape of health care delivery and education, sound strategy is built upon an understanding of their environment. Whether operating a medical school, developing a new hospital, or exploring potential avenues of growth, organizations are most likely to succeed when they have aligned their mission and objectives with the needs and opportunities that are relevant to the people and institutions in their community.

PHMI works with clients to co-develop and implement strategic plans, models, and concepts geared around positioning these organizations to lead strategic initiatives focused on quality, innovation, and sustainability. We help health care delivery organizations explore the many variables that are in play when they seek to expand their reach, launch new clinical services, or make capital investments. Similarly, we collaborate on initiatives focused on developing professional schools in the health sciences, complex undertakings that require a clear understanding of the world in which their graduates will practice and the knowledge and skills they will require.

Whether providing a short-term consulting engagement to evaluate the feasability of a new hospital development plan, drafting a governance model for an academic or clinical environment, or working with a client to think through key facets of their long-term strategic plan, PHMI works to align strategy and action with the complex issues facing clients in their environment, whether regulatory or systemic, related to legacy systems and practices, or highly dependent on the demands of the market and the human capital and resources available to address them.

Key questions

• What is the best way to approach the proposed initiative or project?
• Who are the key stakeholders, and how should their perspectives be addressed within the framework of the proposed initiative or project?
• What external factors (demographics, cultural and social expectations, market supply and demand) are likely to have an impact on success?
• What is the overall feasibility of the proposed initiative or project, from multiple perspectives?
• What regulatory and/or governance issues must be addressed?

Selected programs

• Dubai, United Arab Emirates: Developed the governance and regulatory structure for the world’s first health care free zone
• Busan, South Korea: Facilitated a detailed feasibility assessment of a proposed Academic Medical Center development in a new economic free zone
• Brisbane, Australia: Developed the concept for a robust public/private partnership that would oversee the phased development of Springfield Health City
• Mumbai, India: Assisted with the conceptualization of a national hospital chain
• Tripoli, Libya: Conducted a comprehensive health care system study to inform the development of strategies to improve diabetes care nationwide
• Santo Domingo, Dominican Republic: Conducted a comprehensive nationwide study of the Dominican health care system